Administrator Certification Maintenance (Spring 20)

1.What feature should an admin configure to allow users to create a new record with prepopulated values?
A.Custom Button
2.Sales reps need to share the task workload with other sales reps. What feature should an admin recommend for this requirement?
A.Task Queue
3.Service reps are experiencing low performance on Lightning page loading. Where should an admin review suggestions that address this issue?
A.Review tips the lightning app Builder
4.An admin is providing a sandbox for service reps to train on the service console. What should an admin use to obstruct sensitive data when creating the sandbox?
A. Data Mask package
5.Where are merged cases accessed when Case Merge settings are enabled with “Keep duplicate cases after merging” selected?
A.Merged Cases related list
6.What feature should an admin enable to allow users to duplicate a campaign with all its member statuses?
A.Clone with Related action


Step2:Get Hands-On with Group Permission Sets.
permission set--->New-->Label:Case Read Only--Save
App--->click on Object Settings--click on Cases--Edit-->ObjectPermissions:check Readonly
Field Permissions: Account Name,Case Reason,Description-->ckeck readonly

permission set--->New-->Label:Manage Leads--Save
App--->click on Object Settings--click on Leads--Edit-->ObjectPermissions:check Edit-->save
Apps-->App Permissions-->Edit-->sales-->Convert leads,Transfer leads--Save-->Save

Permission Set Groups-->New Permisson Set Group-->Sales Ops
click on Permission Sets in Group---> Add Permission Set-->Case Read Only,Manage Leads-->add-->done

PLATFORM APP BUILDER CERTIFICATION MAINTENANCE (WINTER ’20)

1. Use Accordian component to organize components into collapsible sections on a home page.

2. DATEVALUE() formula provides a workaround for daylight savings time values.

3. 300 approval processes can be active for each object.

4. With Wrap Text a Sales reps can see all the text in the Description column in the insert email template window.

5. 2000 custom objects can an App Builder create.

6. On Flow builder canvas an App Builder will see a flow's scheduled start time.

7. Custom notification types are created in Notification Builder.

8. An App Builder wants to Activate a Flow from the Flow Builder. The Activate button is located in button Bar.

step2

Go to --> Lightning App Builder --> Click New -->Select Record Page -->Label ='Account Page' Object ='Account' --> Next --> Clone Salesforce default Page(with Account Grouped View default) --> Add Recommendation On page and add filter Device should be Desktop.

Platform Developer I Certification Maintenance (Winter '20)

1.When including a Visualforce page component in a Lightning Page using Lightning App Builder, which action hides the default label for the Visualforce page?
A.deselect the show label option
2.A developer needs to make changes to a custom field and associated Apex classes and triggers. How can the developer quickly determine which Apex classes and triggers use the field?
A.On the custom fields detail page ,click where is this used?
3.A developer is preparing to install a managed package that will create several new custom objects. What should the developer do to understand how many objects can be created prior to reaching the allowed limit for the org?
A.Look at the number of cusom objects and custom settings in the system overview information
4.Which ApexSettings metadata field enables serial execution of Apex tests?
A. enable disableparallelApextesting
5.With the Winter '20 release, which type of callout is now excluded from the concurrent long-running request limit?
A. Apex code that sends an HTTP request

step2 Get Hands-on Creating Custom Tabs for Lightning Web Components
install these package

Install Package : https://login.salesforce.com/packaging/installPackage.apexp?p0=04t1v0000021k2c
Create a tab of Lightning Component Tabs with Label = 'Words'.

Administrator Certification Maintenance (Winter '20)

1.What can an Administrator use to determine different levels of team member access to an Account?
A.Report on account teams
2.An Administrator needs to automatically add account team members to an account. What tool can the Administrator use to meet this requirement?
A. Process Builder
3.What access does the Team Member Access button show when selected?
A. Maximum access
4.Where would an Administrator go to customize the opportunity contact roles?
A. setup--->ObjectManager-->Opportunity ContactRole
5.Where can an Administrator find a sender signature field?
A.Merge field picker
6.How many approval processes can be active in one org?
A.1000
7.Which reference type is available when an Administrator uses the "Where is this used?" button on a field?
A.formula field

step2 Get Hands-On with Record Compliance Categorization

quick find--->Data classification settings--->edit compliance categorization picklist values
click on reorder GDPR-->P!!-->HIPAA

ObjectManager-->Contact--->fields&Relationship
select Emailfield-->edit-->compliance categorization picklist--> choose GPDR-->save
select Phonefield-->edit-->compliance categorization picklist--> choose PII--->save
select BirthDatefield-->edit-->compliance categorization picklist--> choose HIPAA--->save

Platform App Builder Certification Maintenance (Summer 19)

1.Which attribute can an app builder use to make a dependent picklist screen component in flow screens required?
A. {!$GlobalConstant.True}
2.How can an app builder determine what flow type best meets a specific business process?
A. Flow Templates
3.An app builder needs to notify an account owner of a new support case logged by a high-risk account. Which feature should the app builder use to send a custom notification to the account owner?
A.Notification builder
4.Agents need to be able to see email attachments easily when reviewing cases. Which related list can the app builder add to the case page layout?
A.Files related list
5.Where should an app builder go to create a Lightning letterhead after enabling enhanced letterheads for Lightning email templates?
A. App Launcher>Enhanced Letterhead

step2

1.Setup-->quickfind Enter path settings-->clickon enable-->click on new path
 path Name: Milestones
 Object: Opportunity
 Record Type: Master
 Picklist: Stage
 Click Next in Step 2; we don't need to configure guidance for success

2.click on->A. When users reach a specific step in the path, help them celebrate their success with on-screen confetti.

Selected for Celebration: Closed Won
Celebration Frequency: Always
Ensure the path is Active and then click Finish
3. create opportunity record
 stage closed won

Administrator Certification Maintenance (Summer 19)

1.An administrator needs to customize hyperlinks to match corporate branding. Which setting can the administrator set to assign custom colors to hyperlinks?
A.Use brand color
2.How can different Activities Views be used once the default Activities View is enabled by the administrator?
A. Users can switch between preferences
3.Which filter option can an administrator recommend to help a manager filter on tasks for their team?
A. My team's tasks
4.By how many levels can dashboard components be sorted?
A. 2
5.Which dashboard component should an administrator use to show subtotals?
A. Lightning table

step2

1.Setup->Quickfind enter Email template--> click on Lightning Email Templates
Enable folders and Enhanced Sharing
2. Go to App Launcher--->serch apps or item Enter Email templates click on Email template
3.Click on New Foldername-->Folder Label: Sales-->click on save
4. Click on New Email Template-->Template Name: General
   Click on folder name-->select sales click on select folder
   Subject: General
  click on image insert

Platform Developer I Certification Maintenance (Summer '19)

1.What allows Flows to manipulate complex data types that are often returned from calls to web services?
A. Apex-defined data types
2.What is the benefit of using the Continuation class in Apex to make a long-running request to an external web service?
A. More long-running callouts can be made using continuations
3.Which Lightning web component configuration file tag set specifies the form factors that the component supports?
A. <supportedFormFactors>
4.Which tag adds the Lightning Web Components for Visualforce JavaScript library to a Visualforce page?
A. <apex:includeLightning/>

step2

1.Select and copy this link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t4P000002EMv0
2.In the incognito window, paste the link into the address bar to install the package.
3.On the Salesforce login screen that appears, enter the username and password for your Trailhead Playground, then click Log In.
4.Select Install for All Users, then click Install.
5.Once the installation is complete, click Done.
Apex code

/* batch class:-BatchLeadConvert  */
public with sharing class BatchLeadConvert implements Database.Batchable<SObject>, Database.RaisesPlatformEvents{

    private final String CONVERTED_STATUS = [SELECT Id, MasterLabel FROM LeadStatus WHERE IsConverted=true LIMIT 1].MasterLabel;

    public Database.QueryLocator start(Database.BatchableContext ctx){
        return Database.getQueryLocator([SELECT Id FROM Lead WHERE ConvertedContactId = null]);
    }

    public void execute(Database.BatchableContext ctx, List<Lead> records){
        List<Database.LeadConvert> leadConverts = new List<Database.LeadConvert>();
        for(Lead record:records){
            Database.LeadConvert lc = new Database.LeadConvert();
            lc.setConvertedStatus(CONVERTED_STATUS);
            lc.setLeadId(record.Id);

            leadConverts.add(lc);
        }
        Database.convertLead(leadConverts, true);
    }

    public void finish(Database.BatchableContext ctx){

    }
}

Trigger code
* write trigger on  BatchApexErrorEvent  object*/

trigger BatchApexErrorTrigger on BatchApexErrorEvent (after insert) {
 list<BatchLeadConvertErrors__c> bcr= new List<BatchLeadConvertErrors__c>();
   
    for(BatchApexErrorEvent event: trigger.new){
       
        BatchLeadConvertErrors__c  evrterror= new BatchLeadConvertErrors__c ();
       
        evrterror.AsyncApexJobId__c= event.AsyncApexJobId;
        evrterror.Records__c=event.JobScope;
        evrterror.StackTrace__c=event.StackTrace;   
        bcr.add(evrterror);   
    }
   
    if(bcr.size()>0){
       
        insert bcr;
    }

}

Sharing and Visibility Designer Certification Maintenance (Spring '19)

1.A territory called 'EMEA' has multiple users assigned to it. With Spring '19, what is the new way for an administrator to share reports to these users assigned to the EMEA territory?
A. Add the reports to Folder and share it with the Territory
2.With Spring '19, how can an Administrator enable Partner Users access to Order records from other Accounts based on the Partner User's Account information?
A.Create an Account Relationship Data sharing rule based on the Account Relationship type
3.A user needs to provide access to users in the Strategic Accounts Territory on an Opportunity record. How can a record be easily shared with all the users in a territory with functionality new to Spring '19?
A.Enable Manual account sharing and specify the territory in the sharing detail
4.As part of a new community, an administrator wants to let unauthenticated users upload files to customized Lightning pages. As of Spring '19, what should the administrator set up to meet this requirement?
A. In setup, select the option allow site guest users to upload files
5. Customer Community Plus users who are assigned contacts on Case can still see the records after switching geographic division within the Customer company. With Spring '19, how can an administrator restrict access to Case records for Community users?
A. From setup, insharing settings uncheck Grant community users access to related cases

Data Architecture and Management Designer Certification Maintenance (Spring '19)

1.After building a prediction in Einstein Prediction Builder, how can an Administrator understand the impact of each predictor in the model?
A. View the scorecard on the model
2.A customer has a requirement to track the changes to an object's field. With Spring '19, what is the recommended solution to retain the history of field changes for more than 24 months?
A. Field Audit Trail
3.With Spring '19, how can an Administrator create a Salesforce object that holds hundreds of millions, or even billions, of records?
A. Configure big objects from the setup UI
4.A Sales Manager would like to review the open Opportunity pipeline in order to gain an understanding of how to close more deals for the quarter. With Spring '19, what feature can an Administrator configure to meet this need?
A.Einstein data Insights
5.How can an Administrator efficiently set the same default field value across multiple objects and fields?
A.Set up a custom metadata type and default formula reference

Platform App Builder Certification Maintenance (Spring '19)

1.Which permission does an app builder need to access the Flow Builder?

A. Manage flow

2.Where can an app builder change the layout of a Lightning page?

     A.   Properties

3.An account team is no longer needed. What action can the account owner take to remove the entire team?

     A. Use Remove all Members

4. Which language can an app builder use to build Lightning web components?

      A. HTML

5. Which relative set of date/time fields can an app builder specify in a macro when it is run?

     A. Time DateTime date