App Builder Spring 16 Maintenance Exam

1. what's the best way for Universal Containers  technicians to manage service requests in the contact center and also while out in the field?

A. work Order.

B. Service Contract.

C. Field Service.

D. Service Request.

2. Field sales reps at universal containers would like to see key fields at a glance when they view opportunities on their mobile devices.

what feature can a accomplish this?

A. Page layout.

B. Compact Layout.

C. Quick Actions.

D. Expanded Lookups.

3.which statement is correct about lightning Experience and salesforce Classic? choose3

A. Lightning Experience is an app-centric application model,while salesforce classic is a page-centic application model.

B. Lightning Experience is a new, modern user experience,while salesforce classic is the default user experience.

C. Lightning Experience displays a vertical navigation menu, while salesforce classic displays tabs across the top.

D. Lightning Experience will unveil new features with each new release but, salesforce classic will not

E.  Lightning experience is optimized for the mobile platform,while salesforce classic is best for desktop

4. where is the person Accounts feature available?

A. Salesforce classic only.

B.  Salesforce Classic and Lightning Experience.

C. Salesforce Classic and Lightning Experience(BETA)

D. Lightning Experience Only.

5. where can a manage reports and dashboards?

A. Report and dashboard sharing settings can be be managed in lightning and classic.

B. . Report and dashboard sharing settings can only be managed in Classic.

C. . Report and dashboard sharing settings can only be managed in salesforce1.

D. . Report and dashboard sharing settings can only be managed in lightning.

6. what is a correct statement about Salesforce for Outlook?choose2

A. It operates in both the lightning Experience and salesforce Classic.

B. It is installed on the exchange server.

C. It is installed on the user's machine.

D. It is a cloud- based integration between Exchange and salesforce.

7. sales teams at universal Containers would like to minimize the number of fields that they see when they are creating an of opportunity while using salesforce1.the admin has created a custom on the account, but the sales users do not see it when they log in to salesforce1.

what is the reason?

A. The custom action has not been set to active on the account.

B. The custom action has not been added to the salesforce1 navigation.

C. The custom action has not been assigned to the user profile.

D. The custom action has not been added to the appropriate page layout.

8. where can a user view lightning Experience charts? choose 3

A. Salesforce1

B. Lightning App Builder

C. Visualforce pages.

D. Lightning process Builder

E. Reports and Dashboards.